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REFUNDS

Prints and Merchandise Refund Policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.

 

Please return any misprinted/damaged/defective items to the correct Printful address below.

  • Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility. 
    11201 Ed Brown Rd, Charlotte, North Carolina, 28273.

  • Packages sent out from our Latvian facilities are automatically returned to Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia.

  • Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.

  • Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders).

  • Packages fulfilled by our partner facility in Japan are returned to: 817-3 Komiyaji, Shinwamachi, Amakusa City, Kumamoto Prefecture, 8630101 Japan.

  • Packages fulfilled by our partner facility in Canada are returned to: 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada

    These addresses are only to be used for product returns. For any other questions or concerns please contact susan.eatmon@gmail.com

Original Artwork Refund Policy

There are no refunds for original artwork. Please contact me so we can resolve any issue you may have.

Thank You!

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